Often, I like looking for original or striking gifts for Christmas. However, if anybody out there concludes that purchasing personalized gifts is like purchasing common presents, do think once again. Think hard and think long. I recently purchased one of these, I won’t mention the site because I’m an embroidery digitizer. I make products that the personalized gift vendors sell and incredibly, that company could be a customer of mine! But these guys, no, they are jerks, , were quick to take my money and customer satisfaction was not in their vocabulary. Later, I discovered that many people had complained to the BBB about this store, but since I did not look at the online reputation of the store, I didn’t find out until it was too late. This was a lesson in how not to do things…my advice is don’t trust a company just because they have a website and ask friends. It’s only your friends who have no vested interest in the decisions you make. Anyways, I digress… The gift I purchased was personalized just for me and not only do you need to purchase this stuff wayyy in advance, some of these people (and I use that temr loosely) they really dig up a lot of rules for you to follow when there’s a mistake. So, be very careful about… 1. Give out the exact spelling right from the start and 2. Order far in advance so that a mistate can be fixed. And Oh!..one more.. 3. Find out how responsive their customer service is BEFORE you order. Good luck!

One burned (but smarter for it) chick,

Becky M.

P.S. Here’s page about some buying advice for personalized stuff that I really liked…

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